Important Information for 2020 & 2021 travelers

Welcome to a special page during special times. We aim to keep the page updated to provide the newest information on how to travel to and from Iceland in 2020. 

Are you a traveler on your way to iceland

There are a few things to keep in mind. Please visit the FAQ section to find the links and information from the Icelandic government. 

The best way to travel

In a Camper or Motor Home you are able to avoid crowds. The Icelandic government has issued rules how to travel when you are in Iceland.  We are happy about our governments decision to keep all travelers save. 

Camp Grounds are open

The campgrounds opened early this year due to the fact that many Icelanders decided to stay in Iceland this year. The government issued rules that apply to tourism this year.  

Free COVID test when arriving in Iceland

The Icelandic government offers a free of charge COVID Test upon arrival in Iceland. Children born in 2005 and later do not need to get tested. The test is free until the end of June and after that it will cost approx 100 EUR or 9.000 icelandic Krona (ca. 58 €).

Cook yourself & save money

One of the great things about a camper is that you can cook yourself. You can go shopping in the local stores and profit from far better rates then going to a Restaurant. 

Iceland is safe and Quarantine needed

All passengers that arrive in Iceland have to undergo a COVID-19 test or to go for a 14-day quarantine. If you choose the test you only need to go to quarantine for 4-6 days (possible in the Motor Home). After that you are tested again. The benefit of knowing that you are COIVID-19 free and you are entering a safe country brings a peace to our minds. 

Hygiene standard

Our vehicles are rented out 13 days average to 5 -8 customers per year. In a Hotel the guest change daily or 75 – 104 times during the same period. Needless to say a camper is a great way to travel. 

RECEIVE OUR NEWS, UPDATES AND OFFERS

Especially in times like this we recommend staying informed. Our team sends out news directly from Iceland and normally we are the quickest way to find out what is really going on. At the same time we inform about special deals and interesting news from our company. 

What we Do

Camper Iceland is open

Visit Iceland

Perhaps one of a few years in the history of tourism where the sites are almost empty. 

Contact free pick up 

You can use our pre checkin system to sign all contracts and add all extras. The instruction can be watched on YouTube. 

More information

As usual Camper Iceland provides the best information service on the market. Including the translation of the latest news in the travel industry. Scoll down for more information..

Camper Iceland recommends

Please read this carefully

Updated information

Visit the website covid.is. The Directorate of Health and The Department of Civil Protection and Emergency Management are responsible for this website. You find all the information on COVID here. 

Buy a travel insurance

We offer travel insurances on our website or you can check with your local insurance company. Check the small print whether the insurer refunds if Iceland gets locked down (considered highly unlikely at the moment). 

FAQ

Please read the frequently asked questions to find solutions on traveling in 2020

General Information

Dear Customer, dear Guest

Camper Iceland is a strong brand. Not everybody survived the crisis in 2008 and two volcanic eruptions incl. Eyjafjallajökull to say the least. We follow the tourism standards and our policy is comparable with other brands. Let's get through this crisis together folks!

We understand that this is a difficult time for everybody. It is difficult for you, for our employees, for our family and for the company. Everything that is happening right now was probably not caused by you or us. We must rely on our governments to decide the right thing to do. All we can do is follow these rules and hope for a bright future.

Lately we have been reading much promising news that things are going back to normal. Hence, we recommend to everybody to remain calm, and we hope to see you soon.

On this page we try to gather information from the local government and point out what it means in terms of a booking with us. The information is based on research that we do the web. We cannot be held responsible if our interpretation is wrong or outdated.

Best cancellation conditions on the market

We charge a reservation fee of 290 EUR, no more pre payment needed. You can cancel your booking up to one month before arrival and free of charge by emailing us. The reservation fee gets lost to cover internal expenses. A month before arrival the reservation needs to be paid and cannot be cancelled anymore. We need this time to prepare and assign the vehicle to you. 

Arriving in Iceland - Iceland is open

 

FAQ

Iceland's borders have remained open to other EU and Schengen states throughout the COVID-19 pandemic, but Iceland continues to implement the travel restrictions imposed for the Schengen Area, which are currently in place.

The pre-registration for visiting Iceland. All passengers are required to fill out a pre-registration form, follow hygiene measures and they are encouraged to download and use the COVID-19 app Rakning C-19. The pre-registration form is not a travel authorization form.

Tracing app Rakning C-19 - information and guidelines.

Border screening

Passengers arriving in Iceland on and after 19 August 2020 may choose either to submit to two screening tests for COVID-19, separated by five days’ quarantine until the results of the second test are known, or else not to undergo border screening but instead to spend 14 days in quarantine after arrival. Children born in or after 2005 are exempt from the screening and quarantine requirements, and the same exemption applies to persons who have been certified by the Icelandic health authorities, following a PCR test, as having previously been infected with COVID-19 and have completed a period of isolation, or if they have been shown by antibody measurements to have recovered from COVID-19.  Transit passsengers who do not leave the terminal facilities at the border are not required to undergo screening or quarantine.

The first screening test is upon arrival, after which the passengers must go into quarantine for 5-6 days according to the Instructions for home-based quarantine or the Instructions for quarantine for visitors in Iceland.

The second screening test takes place at health care services and it is possible to undergo screening all over the country. Please note the different opening hours. Quarantine is released when a negative result is obtained from the second screening test. A positive result always leads to isolation and the Instructions for persons under home-based isolation must be followed. Medical examination, treatment or medical supervision of notifiable diseases, including COVID-19, is of no cost to the patient. This does not apply to an elective PCR-test for the diagnosis of COVID-19.

The fee for border screening remains unchanged at ISK 9,000 if this is paid in advance when pre-registering; if the screening fee is paid at the point of entry, it is ISK 11,000. No charge is taken for the second screening test.

Please read quarantine instructions for visitors in Iceland. The rules of quarantine apply once you leave the border point until you receive the results from the second test. A positive result, will always require isolation .

During quarantine, you:

may seek necessary health care services by contacting the nearest primary care clinic, on-call services (1700 or +354 544 4113) or emergency services (112) by phone.

may take a walk in areas where few other people are present, but must stay at least 1 meter away from any other pedestrians.

must not have direct contact with persons not part of your own household . When in contact with persons in your household you should pay careful attention to hygiene and attempt keep a distance of 1 meter at all times.

must not use public transport but use of taxis, rental cars and private vehicles is permitted.

must not go for a drive, unless when going from point of entry to your final place of quarantine, or when going to the second screening.

may not visit tourist attractions and may not drive long distances, except if necessary between the point of entry/exit at the border and the site of quarantine.

must not visit restaurants, bars, gyms, swimming pools, cinemas, theaters, attend public or private gatherings of any kind or size, or visit any place where crowds are likely.

must not enter grocery stores, pharmacies or other stores . Delivery services are available in some, but not all, towns.

must not attend school or work .

The Icelandic health authorities cannot accept proof of test results. Those with a previously confirmed diagnosis of COVID-19 in Iceland are exempt from quarantine upon their return from travel abroad.

A negative test result does not guarantee that an individual will not later be required to self-quarantine if they have been exposed to infection, e.g. on the flight to Iceland. If visitors are unexpectedly quarantined for contact with a case and do not have accommodations arranged to complete 14 days in quarantine, they can be accommodated in official quarantine facilities.

A list of accommodations that receive guests in quarantine is available.

Please note that violations of quarantine or isolation requirements are subject to fines or enforcement action from the relevant authorities to ensure compliance.

Other important information

FAQ for travelling in Iceland is available at the FAQ page

The advice of the Chief Epidemiologist in Iceland

Safetravel.is

Icelandic Tourist Board

All travellers are encouraged to take precautionary measures to protect themselves and others, such as frequent handwashing, use of disinfectants, the two-meter social distancing guidelines, and to respect health safety regulations in place. PCR tests do not absolutely rule out COVID-19 infections.

Safe time - Get the non mandatory APP
JOIN THE TRACING TEAM!

Contagion tracing is a community affair

The contract tracing app Rakning C-19 is an important link in the chain of response to COVID-19. The app helps to analyse individuals’ travel and trace their movements against those of other people when cases of infection or suspected infection arise.

The more people who download the app, the more useful the information that can be analysed from it. Rakning C-19 is available for Android and iOS devices and is open to all.

Be a strong link in the chain.

We are all members of Iceland’s civil protection and emergency management team.

To read more about protection of personal data

App storeGoogle play
Details about the app: https://www.covid.is/app/en
HAVING ISSUES: I booked with a travel agency or online broker

Please contact them for further details

Camper Iceland has been in contact with agents all over the world. It seems that the approach is different depending on what country you are from or where the agent is based. Hence, we cannot make any statements in regard to your flights, package deal or any cancellation policies. We recommend contacting the agent directly to find a solution. 

HAVING ISSUES: I booked a flight with an airline

Please contact the airline for further instructions

To check the status of your flight or to change the flight we recommend contacting the airline you booked with. If you booked a flight through a travel agent please read the section above. 

HAVING ISSUES: I have to cancel the trip - I can't make it

One month before arriving

You can cancel your booking at any time by emailing us. The free cancellation applies to all bookings if cancelled 31 day or earlier before pick up. The reservation fee of 290 EUR covers the internal cost and will not be returned. 

Changing dates

If you want to change the dates you have to cancel the reservation and rebook. The lost reservation fee can be refunded 50% when rebooking, please let us know once you have rebooked, so we can apply the discount.

Only if you shorten the trip (arrive later or drop off the vehicle earlier) the sales team can adjust the booking for a small fee. 

Cancellations

If you cancel 30 days or earlier to departure (pick up date) we have already prepared and will charge a 100% cancellation fee. 

Flight

We highly recommend finding another flight solution if your airline have cancelled the flight. If you can't find a solution please contact your travel insurance company to check if it covers a cancellation. If you did not buy a separate travel insurance in your country check with your insurer and credit card company if you have one there.

From our experience an airline will only refine the flight if it can't take place. Sometimes you are offered a coupon or voucher, in a case like that check the local laws and regulations if you have to accept it or not.

Travel Agencies and third party

If you did not book through us please check the agents conditions. Sometimes if you booked a package deal (flight and camper) the travel agency has to refine the whole trip if it cannot take place. However, that depends entirely on the local laws and regulations. Also check with your travel insurance. If you did not buy a separate travel insurance in your country check with your insurer and credit card company if you have one there.

 

Cancellation policy

Please visit our condition page for more information..

 

Safe time - Fill out the FORM
This form is mandatory for all travelers domestic and forreign when arriving in Iceland. 

MORE NEWS DIRECTLY FROM ICELAND

Read it here first! Camper Iceland is on the lookout for information directly from Iceland. Even if we find news in Icelandic we aim to translate it as soon as possible and post it. 

Lost in Iceland, September 2020

Lost in Iceland, September 2020

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The true story of traveling to Iceland Part 3 of 3

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COVID-19 testing will be cheaper then expected

COVID-19 testing will be cheaper then expected

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Stay informed and join our newsletter

Stay informed and join our newsletter

We inform about important updates directly from Iceland. Our team has been known for translating news and keeping our audience informed. One of the best ways to keep updated is to join our newsletter. Next to important news we also send out special offers or if there...

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Iceland to Open Borders on June 15

Iceland to Open Borders on June 15

Iceland will open its borders to all travellers no later than June 15 and give them the option to take a coronavirus test at Keflavík International Airport on their way into the country. The country’s Prime Minister Katrín Jakobsdóttir announced this and other...

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Instructions for tourists 2020

Instructions for tourists 2020

Before arriving in Iceland Iceland's borders have remained open to other EU and Schengen states throughout the COVID-19 pandemic, under the condition that passengers quarantine for 14 days upon arrival. Iceland will continue to implement the travel restrictions...

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Quarantine until 15th of May 2020

Quarantine until 15th of May 2020

If you are traveling to Iceland before the 15th of May and wondering how the 14 day quarantine is handles. Here is an instruction from our authorities. Click here for the PDF file..

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„Only“ two corona cases in Iceland

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ARE TOURISTS ALLOWED IN ICELAND

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As of 20 March 2020, foreign nationals - except EU/EEA, EFTA or UK nationals - are not allowed to enter Iceland. This advice is valid until 17 April 2020. Please see updated travel restrictions to Iceland here. Tourists traveling to Iceland do not need to go into...

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